Strategic Projects

Identity and Access Management Project

(Published April 2023)

The Identity and Access Management (IAM) project is a multi-year initiative to replace and modernize Tufts’ IAM infrastructure. The main goals include:

  • Provide greater flexibility for administrative and business processes including security/access management and communications.
  • Reduce onboarding and account administration challenges.
  • Increase personal agency around identity data and updates.
  • Design a sustainable solution.

Learn more about what we are doing, why we are doing it, our approach and community impacts.


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Adobe Creative Cloud Removed from Remote Lab

(Published June 1, 2023)

Adobe is one of the most requested software suites across Faculty, Staff, and Students at Tufts and we want to ensure the community knows how and where to obtain access to it!

On June 14, Adobe Creative Cloud software will be removed from the Tufts remote lab, as our Adobe License no longer allows us to offer the software through the online-remote lab as we did during the pandemic. However, we have increased the number of public machines where it is available to make it easily accessible to students when on campus.

How to Obtain an Adobe License 

You will need to use your Tufts credentials to obtain a license. 

The Tufts community can also access Adobe Creative Cloud in the Tufts computer labs. See more information at: 

If you have any issues or questions about technology at Tufts, contact the 24/7 TTS Service desk by calling 617.627.3376 or emailing


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Service Updates
Skills and Tips

Box Sign is available to all!

(Published March 2023)

Box Sign allows users to request and apply electronic signatures to files without the need for another application, like Adobe Acrobat or Power PDF, while also providing automated messaging and detailed record keeping throughout the signature process.

The Box Sign dashboard is the main hub for digital signature activity within Box. To access it, log into the Tufts Box website and select Sign in the left-hand menu.

Box sign






Read more about Box sign


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Tufts Jumbo statue on campus in Medford

Get work done with AccessTufts!

AccessTufts is an administrative portal providing powerful transactions and helpful content at your fingertips. Explore AccessTufts to locate services and resources from HR, Finance, IT, Operations and more; find step-by-step instructions for processes that span many administrative areas at Tufts, and find and use various forms of helpful information, explore departments, read the latest Tufts news and locate upcoming events all in one place.


By the Numbers

Service Desk Tickets Managed over the course of 12 months
Simultaneous clients connected across the Tufts wired & wireless network
Tufts buildings across 4 campuses served by Tufts Network

Support Resources

Tufts University Medford campus aerial view


Learn More  

  Tisch Library
35 Professors Row

Summer Hours | Monday - Sunday: 8AM - 9PM
School Year Hours | Monday - Sunday: 9AM -  11PM

Tufts University Boston campus aerial view (Dental School building is focus of picture)


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  5th Floor Ctr for Medical Education

154 Harrison Ave

Mon - Fri: 9AM - 5PM

SMFA building


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  MacLab B211c

Please email for an appointment or visit the walk-up desk at Tisch Library in Medford, or the walk-up desk at the Health Sciences campus in Boston.

Grafton Campus with dog at entrance


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  Frank Lowe Library
3 Library Circle

The walk-up desk is open by appointment only. Please email for an appointment.