
Identity and Access Management Project
(Published April 2023)
The Identity and Access Management (IAM) project is a multi-year initiative to replace and modernize Tufts’ IAM infrastructure. The main goals include:
- Provide greater flexibility for administrative and business processes including security/access management and communications.
- Reduce onboarding and account administration challenges.
- Increase personal agency around identity data and updates.
- Design a sustainable solution.
Learn more about what we are doing, why we are doing it, our approach and community impacts.
Unexpected Duo Requests
(Published April 24, 2023)
If you receive a DUO push or call that you did not initiate (i.e., you were not attempting to log into a campus system), DO NOT approve it.
What's happening
Tufts has been seeing a significant increase in attempts to compromise user’s accounts. When attackers succeed in finding a user’s ID and password, a DUO prompt is initiated. If you accept the DUO prompt, you will grant the attackers access to your account.
Attackers will often continue trying to log in to the victim’s account with the intention of generating so many Duo prompts that the victim will eventually just approve one.
Learn more about what to do if you receive one of these requests.


Box Sign is available to all!
(Published March 2023)
Box Sign allows users to request and apply electronic signatures to files without the need for another application, like Adobe Acrobat or Power PDF, while also providing automated messaging and detailed record keeping throughout the signature process.
The Box Sign dashboard is the main hub for digital signature activity within Box. To access it, log into the Tufts Box website and select Sign in the left-hand menu.

Get work done with AccessTufts!
AccessTufts is an administrative portal providing powerful transactions and helpful content at your fingertips. Explore AccessTufts to locate services and resources from HR, Finance, IT, Operations and more; find step-by-step instructions for processes that span many administrative areas at Tufts, and find and use various forms of helpful information, explore departments, read the latest Tufts news and locate upcoming events all in one place.
By the Numbers
Support Resources
- TTS 24/7 Service Desk
- (617) 627-3376
- it@tufts.edu
- Submit a Request

Medford
35 Professors Row
Summer Hours | Monday - Sunday: 8AM - 9PM
School Year Hours | Monday - Sunday: 9AM - 11PM

Boston-HealthSci
5th Floor Ctr for Medical Education
154 Harrison Ave
Mon - Fri: 9AM - 5PM
Boston-SMFA
MacLab B211c
Please email it@tufts.edu for an appointment or visit the walk-up desk at Tisch Library in Medford, or the walk-up desk at the Health Sciences campus in Boston.

Grafton
3 Library Circle
The walk-up desk is open by appointment only. Please email it@tufts.edu for an appointment.