
Business Transformation (Enterprise Resource Planning - ERP) Project
(Published June 2023)
The Tufts Transformation Program is about fundamentally shifting the way we work to focus on providing excellent service to customers. By transforming with new processes, modern tools, and automation, we enable our staff, faculty, and students to interact with HR, Finance, Payroll, Procurement, and TSS in new ways.
Learn more about the Business Transformation (ERP) Planning Project.
VPN Connection Will Be Defaulting to DUO Push
(Published September 15, 2023)
Effective September 26, DUO Push will be the default 2-Factor Authentication (2FA) method when accessing the Virtual Private Network (VPN).
This upgrade will streamline VPN users' access by requiring only a Username and Password during login and a DUO Push will be sent to the DUO Mobile Application on your smartphone.
Learn more about this upgrade on AccessTufts.


TTS YouTube Accessibility Playlist
(Published September 2023)
There is a new Digital Accessibility Playlist on the Tufts Technology Services YouTube Channel. Here you’ll find short videos on topics like:
- How a Screen Reader Works: Reading a Document
- Color Contrast
- Screen Magnification
- Basic PDF Remediation
Additional short videos will be added over time. If you have an idea for a topic, please send email to Pamela Thomas, Digital Accessibility Specialist.

Get work done with AccessTufts!
AccessTufts is an administrative portal providing powerful transactions and helpful content at your fingertips. Explore AccessTufts to locate services and resources from HR, Finance, IT, Operations and more; find step-by-step instructions for processes that span many administrative areas at Tufts, and find and use various forms of helpful information, explore departments, read the latest Tufts news and locate upcoming events all in one place.
By the Numbers
Support Resources
- TTS 24/7 Service Desk
- (617) 627-3376
- it@tufts.edu
- Submit a Request

Medford
35 Professors Row
Summer Hours | Monday - Sunday: 8AM - 9PM
School Year Hours | Monday - Sunday: 9AM - 11PM

Boston-HealthSci
5th Floor Ctr for Medical Education
154 Harrison Ave
Mon - Fri: 9AM - 5PM
Boston-SMFA
MacLab B211c
Please email it@tufts.edu for an appointment or visit the walk-up desk at Tisch Library in Medford, or the walk-up desk at the Health Sciences campus in Boston.

Grafton
3 Library Circle
The walk-up desk is open by appointment only. Please email it@tufts.edu for an appointment.