Strategic Projects

Business Transformation (Enterprise Resource Planning - ERP) Project

(Published June 2023)

The Tufts Transformation Program is about fundamentally shifting the way we work to focus on providing excellent service to customers. By transforming with new processes, modern tools, and automation,  we enable our staff, faculty, and students to interact with HR, Finance, Payroll, Procurement, and TSS in new ways.

People Process Culture


Learn more about the Business Transformation (ERP) Planning Project.


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VPN Connection Will Be Defaulting to DUO Push

(Published September 15, 2023)

Effective September 26, DUO Push will be the default 2-Factor Authentication (2FA) method when accessing the Virtual Private Network (VPN).

This upgrade will streamline VPN users' access by requiring only a Username and Password during login and a DUO Push will be sent to the DUO Mobile Application on your smartphone.

Learn more about this upgrade on AccessTufts.


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Service Updates
Skills and Tips

TTS YouTube Accessibility Playlist

(Published September 2023)

There is a new Digital Accessibility Playlist on the Tufts Technology Services YouTube Channel. Here you’ll find short videos on topics like:

  • How a Screen Reader Works: Reading a Document
  • Color Contrast
  • Screen Magnification
  • Basic PDF Remediation

Additional short videos will be added over time. If you have an idea for a topic, please send email to Pamela Thomas, Digital Accessibility Specialist. 


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Tufts Jumbo statue on campus in Medford

Get work done with AccessTufts!

AccessTufts is an administrative portal providing powerful transactions and helpful content at your fingertips. Explore AccessTufts to locate services and resources from HR, Finance, IT, Operations and more; find step-by-step instructions for processes that span many administrative areas at Tufts, and find and use various forms of helpful information, explore departments, read the latest Tufts news and locate upcoming events all in one place.


By the Numbers

Service Desk Tickets Managed over the course of 12 months
Simultaneous clients connected across the Tufts wired & wireless network
Tufts buildings across 4 campuses served by Tufts Network

Support Resources

Tufts University Medford campus aerial view


Learn More  

  Tisch Library
35 Professors Row

Summer Hours | Monday - Sunday: 8AM - 9PM
School Year Hours | Monday - Sunday: 9AM -  11PM

Tufts University Boston campus aerial view (Dental School building is focus of picture)


Learn More  

  5th Floor Ctr for Medical Education

154 Harrison Ave

Mon - Fri: 9AM - 5PM

SMFA building


Learn More  

  MacLab B211c

Please email for an appointment or visit the walk-up desk at Tisch Library in Medford, or the walk-up desk at the Health Sciences campus in Boston.

Grafton Campus with dog at entrance


Learn More  

  Frank Lowe Library
3 Library Circle

The walk-up desk is open by appointment only. Please email for an appointment.