We are organized into four families of practice
TTS created four families of practice to increase expertise and coordination across teams responsible for the design and delivery of IT services, and strengthen capacity in service areas specific to Tufts’ mission.
Families of Practice seek to strengthen and deepen the departments impact in the areas of service innovation, operational improvements, and organizational effectiveness.
Planning and Design
The Planning & Design Practice promotes the strategic alignment of TTS’ services, fosters investment decisions that result in long-term value to the Tufts community and implements human-centered design methodologies to ensure that IT services and solutions are accessible and sustainable.
Data Strategy and Management
The Data Strategy & Management Practice is focused on securing, managing, and maximizing the value of university data.
Academic Technology
The Academic Technology Practice supports both emerging and traditional modes of research and scholarship through the development and support of digital infrastructure and services.
Service Delivery & Operations
The Service Delivery & Operations Practice ensures the successful development, coordination and delivery of enterprise applications, infrastructure, client support, and clinical systems services that anticipate and meet the academic, research, and business needs of the Tufts University community.