Zoom Recordings

Zoom Recordings

Effective October 1, 2024, Tufts is activating a 2-year retention policy for Zoom cloud recordings.

The Zoom cloud storage space should NOT be relied on for long-term storage and use/sharing of recordings, especially recordings that are meant for public viewing! Instead, these recordings should be migrated to other platforms that are better suited for such purposes (e.g. Box, OneDrive, Canvas, YouTube) and shared from there as needed. See the "Migration and Long-Term Storage" page.

Overview

Meeting schedulers can choose to have recording start automatically when a meeting begins. Hosts and co-hosts may also initiate recording from within the meeting room itself.

By default, the Tufts Zoom service will also automatically transcribe meetings that are recorded to the cloud, providing users with captioned playback. (Note: This works best with clear, high-quality audio.)

This page contains basic information about ways to record meetings and access those recordings. For more detailed information, visit the following Zoom Help Center pages:

For Tufts faculty who plan to use Zoom for distance teaching and learning, please also refer to Education Technology's Teaching with Zoom guide.

If you are the host of a meeting, you can start, pause, and stop recording at any time.

  1. Click the Record button in the bottom toolbar.Record button
  2. Select whether you would like the recording to be saved to your computer or to Zoom’s cloud storage space.Choosing where to record
  3. After recording has started, buttons will appear in the bottom toolbar to pause/stop the recording.Pause or Stop Recording
  4. If you chose to record to your local computer, the audio and video files will be processed and stored to your computer when you end the meeting. If you recorded to the cloud, you will receive email notifications when the audio/video files and meeting transcripts are ready.

Depending on whether your recordings were stored to your local device or to Zoom’s cloud storage space, they will be accessed in different ways. Direction for both are provided below.

NOTE: If you plan to download and keep recordings for long-term use, refer to Migration and Long-Term Storage section below!

 

Cloud Recordings

  1. Log in to tufts.zoom.us with your Tufts username (e.g. jjumbo01) and password.
  2. Click the Sign in button.
  3. Select the Recordings page in the left-hand menu.Accessing the Recordings page
  4. Select the Cloud Recordings tab toward the top of the page.
  5. A list of recordings stored to the cloud will be displayed, with options to:
    • View recording files and details
    • Share
    • Download
    • Deletecloud recording options on Tufts Zoom website

 

Local Recordings

  1. Log in to tufts.zoom.us with your Tufts username (e.g. jjumbo01) and password.
  2. Click the Sign in button.
  3. Select the Recordings page in the left-hand menu.Accessing the Recordings page
  4. Select the Local Recordings tab toward the top of the page.
  5. A list of locally stored meeting recordings will be displayed, along with which computer they were stored to and the location of the recording files. The recording files can be managed and deleted from those locations.Local Recordings page

Deleted cloud recording files go to the Trash, where they live for 30 days. During that 30-day period, you can go into the Trash and recover them or permanently delete them manually. After the 30-day period, deleted files are permanently deleted from the Trash automatically.

Deleting Cloud Recordings

  1. Log in to tufts.zoom.us with your Tufts username (e.g. jjumbo01) and password.
  2. Click the Sign in button.
  3. Select the Recordings page in the left-hand menu.Accessing the Recordings page
  4. Select the Cloud Recordings tab toward the top of the page.
  5. Find the recording.
  6. Click on the Options button and select Delete.Deleting a recording
  7. A warning message may appear. If so, click Move to Trash to confirm.confirming move to trash
  8. Deleted files will go to the Trash folder and live there for 30 days. During that 30-day period, you can go into the Trash and recover them or permanently delete them manually. After the 30-day period, deleted files are permanently deleted from the Trash automatically.

 

Recovering Deleted Recordings from the Trash

Note: If an item is moved to the Trash as a result of the 2-year retention policy, recovering it from the Trash will only make it available for a 24-hour period before it returns to the Trash automatically.

  1. Log in to tufts.zoom.us with your Tufts username (e.g. jjumbo01) and password.
  2. Click the Sign in button.
  3. Select the Recordings page in the left-hand menu.Accessing the Recordings page
  4. Select the Cloud Recordings tab toward the top of the page.
  5. Select Trash toward the top of the page.Opening the Trash
  6. To recover a recording, click the Recover button. You can also recover multiple recordings at once by checking the boxes to the left of them and then selecting Recover toward the top of the page.Recovering recordings from the Trash
  7. Recovered files will then move out of the Trash and back to the regular cloud recordings section.

Hosts and co-hosts may give recording privileges to meeting participants once the meeting has started.

  1. Click the Participants button in the bottom toolbar to open the Participants panel.Participant button
  2. In the Participants panel, find the participant you wish to give recording privileges to.
  3. Move your mouse over the participant, click the More button, and select Allow Record.Giving recording privileges to a participant
  4. To take away a participant’s ability to record, repeat this process and select Forbid Record.Taking away a participant's recording privileges

Please visit the Migration and Long-Term Storage page for detailed information.