Help with Zoom

Help with Zoom

Didn't find what you're looking for? There are several resources available to help you answer all of your Zoom-related questions.

For Tufts faculty who plan to use Zoom for distance teaching and learning, please also refer to Education Technology's Teaching with Zoom guide.

Front page of Teaching with Zoom guide


Visit the Zoom Help Center and search for helpful directions and videos about a variety of topics.

Zoom Help Center


If you are having difficulty with Zoom and require assistance, please email

Tufts students, faculty, and staff have free access to Udemy Business – a huge online library of video courses that you can complete at your own pace.

Udemy Business home page


How to log in to your Tufts Udemy Business account

  1. Visit

  2. Select Continue with SSO

  3. Log in with your Tufts username (e.g. jjumbo01) and password. You may also need to perform DUO two-factor authentication.

  4. Search for courses on the topic of your choice.