Enterprise Applications

Working closely with Finance, Advancement, and Tufts' Business divisions, the Enterprise Applications (EA) team brings diverse expertise to the management and support of a host of indispensable IT services and resources, including applications for HR, Finance, Advancement, Student Information, the Enterprise Data Warehouse, and Distributed Applications. The team is comprised of experienced client service professionals that are well-versed in web and application development, database administration, project management, and the management of mainframe legacy systems and administration.

Services

  • Application Services
    • IT Change Management for TTS
    • Tufts Document Management / Custom Workflow
    • Data Warehouse Reporting
    • Custom Application Development 
    • Integration of New or Existing Business and Enterprise Systems
    • TTS Internal Collaborative Wiki Space
    • Order Tracking for TTS Groups
  • Enterprise Resource Planning Services
    • Administer PeopleSoft Server and Web Environment
    • Database Architecture and Design
    • Database Backup and Recovery
    • Database Production and Change Control
    • Database Security
    • Database Software Life Cycle Management
    • HR and Financial Application Batch Scheduling
    • PeopleSoft Functionality Enhancement
    • System Integration
    • Vendor and License Management
  • Student and Alumni Services
    • Application Administration
    • Application Batch Scheduling
    • Application Functionality Enhancements
    • Data Interface Maintenance

Support and Consultation Services

  • Application Services
    • Application Research, Support, and Consultation
    • Project Assessment and Management
    • Commercial and Open-Source Implementation
    • Incident Tracking for the University Support Organizations
  • Enterprise Resource Planning Services
    • Application Research, Support, and Consultation
    • PeopleSoft Functionality Development
    • Commercial and Open-Source Implementation
    • Incident Tracking for the University Support Organizations
  • Student and Alumni Services
    • Package Customization and Implementation
    • Project Assessment and Management
    • New Application Research 
    • Requirement Definition Consultation

For questions or to request more information about support and consultation services, contact uit-crm@tufts.edu.