Voicemail for Faculty & Staff (Unified Messaging)

Service Information

Description: 
Unified Messaging combines your phone's voicemail and your Exchange email messages into one mailbox, allowing messages to be accessed from your phone or Outlook email.

Available To:

Affiliation: 
Faculty
Researcher
Staff
School/Division: 
Arts & Sciences
Central Administration
Engineering
Fletcher
Friedman School of Nutrition, Science and Policy
Sackler School of Graduate Biomedical Sciences
Tufts Cummings School of Veterinary Medicine
Tufts School of Dental Medicine
Tufts School of Medicine
Benefits and Features: 

Voicemail for Tufts faculty and staff uses Unified Messaging, a feature that combines your phone's voicemail and your Exchange email messages into one mailbox, allowing messages to be accessed from your phone or Outlook email.  Whether you’re on the road or in the office, you can have access to your messages in one step.

Features include:

  • Using your telephone to listen to both voicemail and email messages and get a summary of your calendar
  • The option of sending a message, such as "I’m running late," to meeting attendees without having to type an email
  • Unified Messaging translates voicemail (audio) to text, allowing you to read your voicemail as an email
  • An audio recording of your voicemail is attached to the email text translation, making listening to the message on your computer an additional option
Requirements: 

Unified Messaging is a telephone voicemail feature availalbe to Tufts faculty and staff.

Get Started: 

To log in to Outlook Voice Access:

    1. Call the Outlook Voice Access number appropriate for your location as listed below:
    2. Enter your extension.
    3. Enter your Personal Identification Number (PIN) and press #. If this is your first time logging in, enter your temporary PIN and press #.  You will be prompted to select and enter a new PIN.

Medford/Somerville Campus:

x75300 or(617) 627-5300

Grafton Campus:

x88700 or(508) 839-8700 

Boston Campus:

x64000 or (617) 636-4000

*Members of Tufts that have been converted to VoIP (Voice over Internet Protocol) should dial into (617) 627-8300. Click HERE for complete instructions on how to access voicemail on VoIP.

Outlook Voice Access Options

Say Voicemail - Listen to new voicemail messages and delete messages.

Say Email - Listen to new email messages and delete messages.

Say Calendar - Listen to your schedule for the day, send “I’m running late messages”, cancel meetings or contact the meeting organizer.

Say Personal Contacts - Call a personal contact or locate.

Say Directory - Locate a contact by first name and last name.

Personal Options - Change settings for your mailbox including your PIN.
Note: This menu option is not voice activated and requires you to use a keypad when entering options.

How-To: