Help with WebEx

Didn't find what you're looking for? There are several resources available to help you answer all of your WebEx-related questions.

Classes are offered to Tufts employees through the Learning Center.

1. Go to the Learning Center.

2. Log in with your Tufts username and password.

3. Click on the dropdown menu towards the top right of the window.

Dropdown menu in Learning Center


4. Type WebEx into the search window and hit Enter.

Search for WebEx in Catalog

5. Any WebEx-related classes that you have not previously registered for will be listed under Catalog. Classes that you have already registered for in the past will be listed under Courses.

WebEx Catalog search results


Cisco, the makers of WebEx, offers helpful videos, articles, and troubleshooting tips. Visit the Cisco WebEx Help Center to see what is available.

Cisco WebEx Help Center


If you are encountering any issues accessing or using your Tufts WebEx account, please contact the TTS Service Desk by calling (617) 627-3376 or emailing

Tufts students, faculty, and staff have free access to Udemy Business – a huge online library of video courses that you can complete at your own pace.

Udemy Business home page


How to log in to your Tufts Udemy Business account

  1. Visit

  2. Select Continue with SSO

  3. Log in with your Tufts username (e.g. jjumbo01) and password. You may also need to perform DUO two-factor authentication.

  4. Search for courses on the topic of your choice.