What is WebEx?

Not able to meet in person? WebEx is a tool that allows users to host or participate in video conferencing, online meetings, and screen sharing, with up to 1,000 participants allowed in a virtual meeting room. Meetings can be joined in a number of ways via the WebEx desktop, web, and mobile apps.

The Tufts WebEx site allows you to join meetings right from your browser (web app), however you may be asked to install a browser plugin in order to share content with other participants.

You also have the option to download a desktop application that can be used to join meetings without the need to visit the website.

You can choose whether to use the web app or desktop app as your default method of joining meetings from the Tufts WebEx site's home screen, as described below in the "Choosing How to Start a Meeting" section. Note that launching the desktop app from the WebEx site requires a separate plugin.

The Tufts WebEx site also provides access to scheduling tools, meeting recordings, support, and more.

WebEx sign in page
Webex desktop app

What is it?

  • Fully functional Modern View of the WebEx Meeting Center available through an application on your computer.
  • Can start or join meetings without visiting the Tufts Webex website.
  • Links to the website's scheduling tool.
  • Can share and annotate content.

To check whether or not the computer that you are using already has the desktop app installed, search your computer's applications for "WebEx". If it is not installed, follow the directions below. WebEx should already be installed on Tufts-owned computers, but if it isn't you may require administrative access to do so. Contact the help desk at (617) 627-3376 for assistance.

Downloading the desktop app:

1. Visit tufts.webex.com.

2. Sign in with your Tufts UTLN (eg. jjumbo01) and password.

3. Click on Download in the left-hand menu.

4. Click the blue Download button.

WebEx web app

What is it?

  • Modern View of Meeting Center accessed through your browser.
  • Firefox and Chrome are the most supported browsers.
  • Depending on browser, plugins are sometimes required for content sharing.
  • No annotation of shared content.
  • Only one panel (Participants, Chat, or Notes) viewable at a time.

Accessing the web app:

1. Visit tufts.webex.com.

2. Click on Sign In.

3. Enter your Tufts UTLN (eg. jjumbo01) and password. This will take you to the WebEx home screen.

4. From the home screen, you can choose to use the WebEx web app for meetings instead of the desktop app. See the next section on "Choosing How to Start a Meeting from the Home Screen".

Note: If you plan on sharing presentation content through the web app, you will be required to install browser plugins. For more information on the browser plugins, click here. If you are using a Tufts owned computer, it may require you to have administrative access to download the plugin. Contact the help desk at (617) 627-3376 for assistance.

Virtual meetings can be started from the tufts.webex.com home screen, with the option to launch the meeting in either the desktop or web app. This is located in the My Personal Room section of the home screen. The options are described below.

Choosing how to start a meeting

Always choose the best option for me - This will start a meeting in the desktop app if the desktop app is installed. You will also be prompted to install a browser plugin that will allow your browser to open the desktop app for you, if you haven't installed it previously. Otherwise, the meeting will start in the web app.

Always start from desktop app - This will start a meeting from the desktop app if the desktop app and necessary browser plugin are installed. If not, you will be given the option to "Run a temporary application." See below.

Always start from web app - This will start a meeting in the web app.

More on the Temporary Application

If you tell WebEx to start a meeting from the desktop app when you do not have it or the correct browser plugin installed, you will be asked if you'd like to run a temporary application.

Using the temporary application:

1. Click on Run a temporary application.

2. Choose a location on your computer to save the temporary application installation file.

3. Click Save.

4. Open the file to install the temporary application.

5. Double-click on the temporary application.

6. Click Open.

7. A temporary WebEx desktop application will open that you can start using immediately.

Run a temporary application

 

WebEx Mobile App

Mobile versions of WebEx are available for Android, iOS, Blackberry, and Windows Phone. For more information click here.