Zoom: Audio and Virtual Conferencing
Update Your App
You should always keep your Zoom Workplace application up to date, as Zoom regularly enhances features and security. To check for updates: Click on your profile icon toward top right of the Zoom Workplace desktop app and select "Check for updates." If an update is available, accept and install it.
*NOTE: If you are on a Tufts-managed Windows machine, you will not see the "Check for Updates" option. Instead, Zoom updates are automatically pushed out to Tufts PCs soon after they are available.
What is Zoom?
Zoom is a communication service that allows users to participate in audio and video conferencing, content sharing, and chats. Hosts can also record meetings and share them at a later date.
When signing in to the Zoom desktop or mobile applications, you must use the Sign In with SSO (single sign-on) option and your Tufts credentials. For more details, see the sections below on the Zoom desktop and mobile applications.
Ways to Use Zoom
There are several ways to use Zoom, depending on hardware/software availability and user preference.
For Tufts faculty who plan to use Zoom for distance teaching and learning, please also refer to Education Technology's Teaching with Zoom guide.
To access Zoom through your internet browser, go to https://tufts.zoom.us and log in with your Tufts username (e.g. jjumbo01) and password.
The Zoom Workplace app is pre-installed on TTS-managed machines. To download the Zoom Workplace desktop application for a personal device, visit the Zoom Download Center.
Signing in to the Zoom Workplace Desktop Application
Once you have installed the Zoom desktop application, you will need to sign in with your Tufts credentials using the directions below.
- Open the Zoom desktop application.
- Click Sign In.
- In the Sign In window, click SSO (Single Sign-On).
- In the company domain field, enter “tufts” so that the entire domain is tufts.zoom.us. Then, click Continue.
- You will be directed to a Tufts login page. Log in with your Tufts credentials.
- Click Open zoom.us.
- The Zoom Workplace desktop interface will open.
Checking for Updates
Note: If you are on a Tufts-managed Windows machine, you will not see the "Check for Updates" option. Instead, Zoom updates are automatically pushed out to Tufts-managed PCs soon after they are available.
- Open the Zoom Workplace desktop application and sign in with your Tufts credentials using the directions above.
- Click on your profile icon toward the top right of the Zoom window.
- Select Check for Updates.
- A window will appear with information about your current version of Zoom. If an update is available, follow the on-screen prompts to do so.
The Zoom Workplace mobile app can be downloaded on your smartphone from the iOS App Store or Google Play.
Signing in to the Zoom Workplace Mobile App
Once you have installed the Zoom mobile application, you will need to sign in with your Tufts credentials using the directions below. (Note: These directions are for the Zoom iOS app. The directions for the Zoom Android app may vary slightly.)
- Open the Zoom mobile application.
- Click Sign In.
- Tap the SSO (single sign-on) option.
- In the company domain field, enter “tufts” so that the entire domain is tufts.zoom.us. Then, click go.
- You will be redirected to a Tufts login page. Log in with your Tufts credentials.
- Click Open.
- The Zoom mobile application will open.
You can join a Zoom meeting by phone in either of these ways:
- Call in using the dial-in number, meeting ID, and passcode included in your invitation
- Have someone already in the meeting call you
Zoom offers integrations with other tools used at Tufts, including Microsoft Teams and Outlook. The functionality may vary between integrations, but typically offer convenient ways to schedule or join meetings.
The example pictured below is the Zoom integration for Outlook, which allows you to quickly add Zoom meetings to calendar events and modify settings for those attached Zoom meetings.
