Zoom: Audio and Virtual Conferencing

Update Your App

Tufts Zoom users should always keep their Zoom Workplace client up to date as Zoom changes and enhances features and security on an ongoing basis.

To check if your Zoom client is up to date:

  • Click on your profile icon toward top right of the Zoom desktop client

  • Scroll down to check for updates

  • If an update is available, accept and install it.

*NOTE: If you are on a Tufts-managed Windows machine, you will not see the "Check for Updates" option. Instead, Zoom updates are automatically pushed out to Tufts PCs soon after they are available.

What is Zoom?

Zoom is a communication service that allows users to participate in audio and video conferencing, content sharing, and chats. Hosts can also record meetings and share them at a later date.

When signing in to the Zoom desktop or mobile applications, you must use the Sign In with SSO (single sign-on) option and your Tufts credentials. For more details, see the sections below on the Zoom desktop and mobile applications.

SSO option on Zoom login screen

 

Ways to Use Zoom

There are several ways to use Zoom, depending on hardware/software availability and user preference.

For Tufts faculty who plan to use Zoom for distance teaching and learning, please also refer to Education Technology's Teaching with Zoom guide.

To access Zoom through your internet browser, go to https://tufts.zoom.us and log in with your Tufts username (e.g. jjumbo01) and password.

Through the Zoom website, you can:

  • Start/Join meetings

  • Schedule meetings

  • Manage account and meeting settings

  • View and manage recordings
Tufts Zoom Site

 

To download the Zoom Workplace desktop application, go to the Zoom Download Center. Click on the Download button under "Zoom Workplace desktop app."

Through the desktop app, you can:

  • Start/Join meetings

  • Schedule meetings

  • Manage account and meeting setting

  • Participate in individual and group chats

Zoom Workplace app

Signing in to the Zoom Workplace Desktop Application

Once you have installed the Zoom desktop application, you will need to sign in with your Tufts credentials using the directions below.

  1. Open the Zoom desktop application.
  2. Click Sign In.
  3. In the Sign In window, click Sign In with SSO (Single Sign-On).SSO option on Zoom login screen
  4. In the company domain field, enter “tufts” so that the entire domain is tufts.zoom.us. Then, click Continue.Entering tufts.zoom.us as domain

     

  5. You will be directed to a Tufts login page. Provide your Tufts username (e.g. jjumbo01) and password. Then click Login. (You will also need to complete DUO two-factor authentication.)Tufts login page
  6. Click Open zoom.us.Selecting Open Zoom
  7. The Zoom Workplace desktop interface will open.

Checking for Updates

Note: If you are on a Tufts-managed Windows machine, you will not see the "Check for Updates" option. Instead, Zoom updates are automatically pushed out to Tufts-managed PCs soon after they are available.

  1. Open the Zoom Workplace desktop application and sign in with your Tufts credentials using the directions above.
  2. Click on your profile icon toward the top right of the Zoom window.
  3. Select Check for Updates.checking for updates
  4. A window will appear with information about your current version of Zoom. If an update is available, follow the on-screen prompts to do so.
  5. After you complete an update, Zoom will ask you if you'd like to automatically keep your application up to date. To do so, check the box to confirm and select the frequency with which you want Zoom to perform the auto updates.Zoom auto update notification

     

The Zoom Workplace mobile app can be downloaded on your smartphone from the iOS App Store or Google Play.

Through the desktop app, you can:

  • Start/Join meetings
  • Schedule meetings
  • Manage account and meeting settings
  • Participate in individual and group chats
Zoom mobile app

 

Signing in to the Zoom Workplace Mobile App

Once you have installed the Zoom mobile application, you will need to sign in with your Tufts credentials using the directions below. (Note: These directions are for the Zoom iOS app. The directions for the Zoom Android app may vary slightly.)

  1. Open the Zoom mobile application.
  2. Click Sign In.Sign in button on Zoom mobile app
  3. Tap the SSO (single sign-on) option.Mobile single sign on option
  4. In the company domain field, enter “tufts” so that the entire domain is tufts.zoom.us. Then, click go.entering tufts.zoom.us as domain
  5. You will be redirected to a Tufts login page. Enter your Tufts username (e.g. jjumbo01) and password. Then, click Login.Tufts login on mobile

     

  6. Click Open.Selecting Open on mobile
  7. The Zoom mobile application will open.

It is possible to call into Zoom meetings over the phone.

 

Calling into a Zoom Meeting

  1. Dial into one of the Zoom call-in numbers. (These can be found in the meeting invitation.)

  2. When prompted, enter the Meeting ID number.

  3. When prompted, enter the meeting password.