Deleting and Restoring Content

Items stored to your Box account can be moved to the Trash if they are no longer needed. Doing this periodically will make your All Files list less cluttered. Once items are moved to the Trash, they will be kept there for 30 days. Don’t worry! If you accidentally delete something, it can be restored from the Trash and put back in its original location. You can also permanently delete items from your Trash earlier than Box’s 30-day automatic delete.

Keep in mind that deleting a shared item deletes it for everyone who has access to it and only the person who deleted the item can restore it.

1. Find the file/folder you want to delete on the website.

2. Click on the More Options button.

3. Move your mouse over the More Actions button. A menu will appear.

4. Select Trash. The item will be moved to the trash.

Trash button


Reminder: Items in your Trash will be permanently deleted after 30 days.

1. From the home screen, click on the Trash button.

2. Find the item you’d like to manage.

3. Click on the More Options button. You will be given two options.

  • Click Restore to move the item back to its original location in Box.
  • Click Delete to permanently get rid of the item.
Restore or Delete