Cisco Jabber for Chat and VoIP Telephone
Reference guide for using the Cisco Jabber application for Chat and VoIP Telephone.
Cisco Jabber is an application that acts as an all-in-one communication tool. The application allows users to make calls and chat with other Jabber users. You can make calls using a headset, desk phone, or using your computer's microphone and speakers.
Everyone at Tufts is eligible to use Cisco Jabber for Chat (Instant Messaging) by logging into the Cisco Jabber application using their Tufts UTLN and password. Tufts departments are in the process of transitioning from using analog phones to using Cisco Jabber's VoIP, or Voice over Internet Protocol, technology which provides telephone service over the Internet. Departments will be contacted in advance by TTS to determine their needs and schedule their transition to VoIP. After the transition takes place for your department, you will be able to use the telephone features of Cisco Jabber in addition to Instant Messaging.
To communicate via video, Tufts uses WebEx.