Adding a Shared Mailbox

1. Log in to the Outlook web client with your Tufts credentials.
2. Right-click on Folders in the left-hand panel and select Add shared folder or mailbox.
3. In the window that appears, begin typing the name/email of the shared mailbox. When the desired mailbox appears, select it and click Add.
4. The mailbox and its subfolders will be listed in your left-hand panel.

Removing a Shared Mailbox

In the future, you can remove the folder by right-clicking on it and selecting Remove shared folder.

1. Log in to the Outlook web client with your Tufts credentials.
2. Click on your profile icon in the top right corner and select Open another mailbox.
3. Search for the shared mailbox and select it. Once it is selected, click Open.
4. The shared mailbox will open in a new tab. From here, you can send messages more.

1. Log in to the Outlook web client with your Tufts credentials.
2. Click on your profile icon in the top right corner and select Open another mailbox.
3. Search for the shared mailbox and select it. Once it is selected, click Open.
4. The shared mailbox will open in a new tab. Click on the Settings icon toward the top right corner and select View all Outlook settings.
5. The Settings window will open. Be sure to save any changes you make.

Adding a Shared Mailbox

1. Open the Outlook desktop application on your Windows machine.
2. Click File in the top ribbon.
3. Click the Account Settings button and select Account Settings from the dropdown menu.
4. Click on your email address to select it, then click Change.
5. In the window that appears, click More Settings.
6. Click into the Advanced tab, then click the Add button.
7. Enter the name of the shared mailbox and click OK.
8. Click Apply, then click OK.
9. For the changes to take effect, close and reopen Outlook.

Removing a Shared Mailbox

1.  Open the Outlook desktop application on your Windows machine.
2. Click File in the top ribbon.
3. Click the Account Settings button and select Account Settings from the dropdown menu.
4. Click on your email address to select it, then click Change.
5. In the window that appears, click More Settings.
6. Click into the Advanced tab.
7. Click on the shared mailbox to select it, then click Remove.
8. Click Apply, then click OK.

1. Open the Outlook desktop application on your Windows machine.
2. Select New Email in the top ribbon.
3. If the From field isn’t available in the new message window, click Options in the top menu and select “From” in the Show Fields section. The From field should now be displayed.
4. Click into the dropdown menu in the From field and select the shared mailbox.
5. Compose the email and send.

The shared mailbox settings available through the Windows desktop application are limited. For more, follow the directions in the Office 365 Web Client section on Managing Shared Mailbox Settings.

Adding a Shared Mailbox

1. Open the Outlook desktop application on your Mac.
2. Click File in the top menu bar, then select Open > Shared Mailbox.
3. Search for the mailbox, select it, and click Add.
4. The mailbox and its subfolders will be listed in your left-hand panel.

Removing a Shared Mailbox

In the future, you can remove the shared folder by right-clicking on it and selecting Remove Shared Account.

1. Open the Outlook desktop application on your Mac.
2. Start a new message.
3. In the From field, make sure the shared mailbox you want to send from is selected as the sender. 
4. Compose the message and send it.

The shared mailbox settings available through the macOS desktop application are limited. For more, follow the directions in the Office 365 Web Client section on Managing Shared Mailbox Settings.

1. Open the Outlook desktop application on your Mac.
2. In the top menu, select Outlook > Preferences.
3. A preferences window will load. To edit something, select it.
4. When making changes, make sure that you have the right account selected (i.e., the shared mailbox versus your personal account).

Adding a Shared Mailbox

1. Open the Outlook application on your mobile device and log in with your Tufts credentials if you haven’t already.
2. Tap your profile icon in the top left corner.
3. Tap the Add Account button.
4. Select Add Shared Mailbox.
5. Enter the email address of the mailbox and tap Add Shared Mailbox.
6. Once the mailbox has been added, you’ll see it when you tap into the accounts button in the top left corner. Select the shared mailbox to view it.

Removing a Shared Mailbox

If you want to remove the shared mailbox in the future, tap the accounts button in the top left corner. Tap Settings icon in the bottom left corner, tap on the shared mailbox to select it, then tap Delete Account. This will remove the shared mailbox from your device. It will NOT delete the entire mailbox.

1. Open the Outlook application on your mobile device.
2. Tap the new button.
3. When the new email opens, make sure the shared mailbox is selected as the sender toward the top of the window. If not, click on the sender and select the shared mailbox.
4. Compose the email and send it.

The shared mailbox settings available through the mobile application are limited. For more, follow the directions in the Office 365 Web Client section on Managing Shared Mailbox Settings.

1. Open the Outlook application on your mobile device.
2. Tap the account icon in the top left corner.
3. Tap the Settings icon in bottom left corner.
4. Tap the shared mailbox to select it.
5. Make adjustments to available settings as necessary.