iPhone/iPad: Backup and Remote Wipe Options

IMPORTANT NOTE: If you are a student (current, incoming, or transfer), or a recent graduate (class of 2016 or later), or an affiliate, use the Office 365 mobile mail guides.


A lost, stolen or broken phone can mean the loss of important business data and meaningful personal mementos, so backing up your data before the fact can minimize the impact. The iCloud Backup service is free to all Apple device owners and provides 5 GB (more can be purchased if needed) of remote cloud storage space for backing up Apple iPhone, iPad, or iPod files. See iCloud: Backup and restore overview for details and configuration steps.  Turning on the application before something happens to your phone is like getting an insurance policy for your data.

Remote Wipe

A lost phone can also pose a security risk for you or the university.

iCloud allows users of Apple devices to remotely locate or wipe their device.  To activate the remote wipe capabilities on your device, make sure that Find My iPhone is enabled and that your device is password protected (see iPhone: Passcode Setup).

Tufts email users can also remotely wipe a device that's been configured to use Tufts email via Exchange ActiveSync. If you need help with this option, contact the TTS Service Desk via phone at 617-627-3376, or email it@tufts.edu. For self-service, see Remote Wipe an ActiveSync Device from OWA.