More Help with Jira

Didn't find what you're looking for? There are other resources available to help you answer your Jira-related questions.

Visit Atlassian's Jira Support and search for help on a variety of topics.

Atlassian's Jira Support Center


Tufts students, faculty, and staff have free access to Udemy Business – a huge online library of video courses that you can complete at your own pace.

Udemy Business home page


How to log in to your Tufts Udemy Business account

  1. Visit

  2. Select Continue with SSO

  3. Log in with your Tufts username (e.g. jjumbo01) and password. You may also need to perform DUO two-factor authentication.

  4. Search for courses on the topic of your choice.

If you need more assistance with Jira, email with your questions.