Finding an Existing Chat

1. Select Chat from the left sidebar.
2. Click on one of the existing chats in the left-hand Chat menu to view it. This list will include one-on-one and group chats outside of your Teams, as well as chat logs from virtual meetings.

Starting a New Chat

1. Select Chat from the left sidebar.
2. Click the new message icon toward the top of the Teams panel.
3. A new message page will load. In the To field, type the name of a person you’d like to chat with. Suggestions will appear from the Tufts Directory. Multiple people can be added this way.
4. Use the text box at the bottom of the chat window to prepare a new message. If you’d like to tag someone in your message, simply type the @ symbol and their name (e.g. @JohnJumbo) then select them from the popup menu.
   

    

5. When you are ready, click Send ().

Responding to a Chat

To respond to someone else’s chat, you can simply create a new message using the directions described above. You can also move your mouse over a message and use one of the available emojis or additional options.
 

Choose whether you want to see your Chat and Teams/Channels in separate panels or combined into one!

1. Click the Options icon in the top right corner and select Settings.
2. Select Chats and channels in the lefthand menu.
3. In the “Viewing chats, teams, and channels” section, select an option:
   • Combined – Combines your chats and teams/channels into a single panel, with dedicated Chats and Teams/Channels sections. You can also create custom sections for yourself and click-and-drag items into your desired order.
   • Separate – Keeps your chats and teams/channels in two separate panels. Within each panel, you can also create custom sections for yourself and click-and-drag items into your desired order.

See below for a comparison of Combined and Separate views.

Teams allows you to click-and-drag your chats into whatever order you want! You can also create custom sections and add chats to them, making them easier to organize and find later.

To move a chat to a new or existing section, click the options button next to the chat, select Move to, and then select an existing section or create a new one.