Toolbar Options
- Find allows you to search the quarantined emails for a specific message. You can search using criteria from one or more of the From, Subject, or Age fields. When you have finished searching, clicking Clear removes the find criteria and displays all of the quarantined messages again.
- Safelist releases the email from the quarantine into your inbox and places the sender on a safelist so that subsequent emails from the sender arrive in your inbox.
- Not Spam releases the email into your inbox and sends a notification indicating that the email was not spam. Future messages that are similar to that message will not be filtered as spam.
- Release removes the email from the Proofpoint quarantine and delivers it to your inbox if you find, upon examination a false positive. Remember that if you have spam or Junk E-mail filters enabled on your desktop mail client such as Outlook, it may also place the same email into its Junk folder.
- Options
- Unselect All is used to quickly deselect a page of selected email messages.
- Request Digest sends an updated Summary Digest reflecting all of your quarantined email plus any email filtered out since your last digest was sent. This tool is useful if you suspect that an incoming email was quarantined after the 9 am digest was received.
- Refresh checks the Proofpoint Protection Server for any recent activity and updates the quarantine view. For example, if the quarantine page has been open for a period of time, clicking refresh checks the server for any newly filtered spam messages.
- Delete All deletes messages in quarantine prior to the 14 day time frame.