Sending Confirmation Emails
(Note: The Reserve Tufts Web Client must be accessed via the Tufts VPN if you are not using a secure on-campus internet connection.)
The term “confirmation” in Reserve Tufts refers to an email message that notifies users about changes to their events. For example, a Point of Contact (POC) could send a confirmation email to an Everyday User if their event was confirmed, denied, edited in some way, etc. These emails should be sent whenever important changes have been made to an event.
1. In the Event Details window, make sure that the reservation is selected in the top left corner. Reservation details will be displayed in the top portion of the window. Booking details will be displayed in the bottom portion.
2. Select the booking that you want to notify a user about.
3. Click Confirmation. A email generator will open.
4. Setup – Use the dropdown to select one of the available email templates.
5. Click Email. This will NOT send your email yet. A draft email will be generated for you, which you can edit, that follows the template you selected. This may take a moment.
6. From – Choose whether you want the email to be sent from your personal email address or your department’s.
7. CC and BCC – If you’d like to copy or blind copy anyone on the email, add their addresses to the appropriate fields.
8. Make any desired changes to the body of the email.
9. Add forms or documents as Attachments, if necessary.
10. Click Send.
The confirmation email will be sent. This may take a minute. An example confirmation email is shown below.
1. In the Event Details window, make sure that the reservation is selected in the top left corner. Reservation details will be displayed in the top portion of the window. Booking details will be displayed in the bottom portion.
2. Click Confirmation in the top menu, next to the reservation details. An email generator will appear.
3. Use the Setup dropdown menu to pick the appropriate template (e.g. ASE- .REG, Standard Confirmation).
4. Click Email.
5. An email will be generated for you by pulling information from the event that matches the template's criteria. For example, the Standard Confirmation template will only include bookings that have a status of Confirmed, Academic Confirmed, etc.
6. Make any other necessary edits to the email, if desired.
7. When you're ready, click Send.