How to Manage My Settings and Devices

 

 

In Manage Settings and Devices you have options for updating, modifying, and deleting your enrolled devices.

  1. Navigate to the 2FA Service Page and click Manage.
  2. Enter your Tufts Username and Password.
  3. At the two-factor authentication window, you will be asked to choose a method to verify your identity.
    Choose authentication method image
  4. The My Settings & Devices screen will open.
    2FA Settings and Devices page

Change the default device you use to verify your identity.  (Note: This will not be available if you only have one device set up.)

  1. Click the drop-down next to Default Device.
  2. Select a new device.

Use this if you wish to make sure that your device always uses a specific authentication method.  (Note: This will disable the Remember me for 30 days option.)

  1. Click the drop-down next to When I log in: Set options for when you log in
  2. Select one of the options available 

Change how your device is identified.

  1. Click Device Options.
  2. Click Change Device Name.
  3. Enter a new name into the name field.
  4. Click Save.

This will re-link your Tufts account to your Duo Mobile app.  Be sure to use a computer separate from the device that has the app installed. (i.e. laptop or desktop computer not your smartphone)

  1. Click Device Options.
  2. Click Reactivate Duo Mobile.
  3. Choose type of phone.
  4. Click Continue
  5. Check the box indicating "I have Duo Mobile installed."
  6. Click Continue.
  7. Return to your mobile device and open Duo Mobile.
  8. If you receive the send notifications window, tap Allow to ensure your authentication alerts will pop up even if you do not have the app open.
  9. Tap Add Account.
  10. If requested, tap OK to allow Duo Mobile to have access to your camera. (See Email an Activation Link if you do not wish to allow access to your smartphone's camera.)
  11. Hold your camera in front of the barcode or tap Scan Barcode to scan the barcode that is displayed on your computer. 

Once the process is complete the barcode on your computer will display a large green check and your Duo Mobile app will display an account for Tufts University.

If a device is no longer needed, you can remove it. (Note: If you only have one device enrolled, you will not see the option to delete.)

  1. Click Device Options.
  2. Click the red trash can.
  3. Click Remove to confirm.