Computer Tips: Updating Your On-File Contact Information

Keeping your address, phone number, and other personal information up to date in Tufts systems takes only a few minutes.

Tip: While you maybe have multiple addresses, set your main address to your current address local to Tufts.

Tip: Make sure your preferred phone number is the best to reach you outside of work or school - for example, your mobile phone, not your office phone or your parents' home phone.

  1. Log into eServe (https://access.tufts.edu/eserve) with your Tufts credentials.
  2. Click the Personal Information tile.
    Personal Information tile is halfway down the page with a person icon.
    • Tip: If you don't see the Personal Information tile, be sure you are on the Employee Self-Service page.
  3. Choose a section on the left to add or edit your information.
    • Tip: Make sure your address is current and local.
    • Tip: You can add multiple phone numbers.
      The left sidebar has options like address, name, and contact details.
  4. To edit or add your phone number, click the Contact Details section.
    1. To add a new phone number, click the + symbol.
      The plus is above the numbers list
    2. To edit an existing phone number, click the arrow on the right of the row.
      the arrow is a sideways carat
    3. To change which phone number is best to reach you outside of Tufts (e.g. your Mobile number), edit the number and check the Preferred box, then hit Save in the top right.
      Preferred is the second field in the form
  1. Log into SIS (go.tufts.edu/sis) with your Tufts credentials.
    The login screen is on the left side
  2. Under My Profile, select Contact Information.
    my profile is on the right of the main menu
  3. Click the Pencil icon next to any section that needs editing.
    Pencil is next to each section
  4. To edit your phone number, select the pencil icon next to Phone.
    Phone is in the bottom center of the panel
  5. Select Add a New Phone Number to add a new number.
    Add a new number is under the numbers list
  6. To change which phone number is best to reach you outside of Tufts (e.g. your Mobile number), to the right of the row, check the Preferred box, then hit Save on the bottom.
    Preferred is on the right of the phone number row