AnyConnect Desktop Application

Overview

Tufts AnyConnect provides valid Tufts users with secure remote access to the Tufts network. From a desktop or laptop computer, AnyConnect allows full access to all Tufts network resources, such as P:, Q:, and R: drives and restricted Web pages, and provides users with an experience very similar to the one they enjoy while on campus. The pages give more information about the AnyConnect Desktop Application.

1. Click here. This will take you to a Box folder that contains the AnyConnect executable files that are required for installation of the application. 

AnyConnect installation files

2. Find the file that you require for your computer.

  • If you are on an Apple computer, you will want the file that contains "Mac" in the file name. (Note: The file name ends with .pkg and the file type is Disk Image.)
  • If you are on a Windows computer, you will want the file that contains "Windows" in the file name. (Note: The file name ends with .exe and the file type is Application.)

3. Click on the More Options button for that file. 

4. Click on Download.

5. Find the AnyConnect executable file that was downloaded to your computer.

6. Double click on the file to open it.

AnyConnect Installer

7. Follow the steps in the installer to complete the installation.

During this process you may be asked to enter your administrator credentials. If you are on a Tufts computer and do not have administrator rights, contact the Tufts Technology Service Desk at (617) 627-3376 for assistance.

1. Locate the AnyConnect Application on your computer. 

  • On a PC go to Start > Programs. Locate and open the Cisco folder. 

  • On a Mac go to the Applications folder and select the Cisco folder. 

2. Double click on the Cisco AnyConnect Secure Mobility Client application to open it. 

3. Enter vpn.tufts.edu/duo in the VPN server field.

VPN login window

4. Click Connect. An authentication window will appear.

5. Enter your Tufts username (eg. jjumbo01) and password

6. In the field next to Duo Passcode or Authentication method, you have a few options:

  • Enter Duo Passcode - Enter the six-digit passcode you are provided by the Duo mobile app on your smartphone.
  • Type the word "push" - Duo will send you a push notification via the Duo mobile app on your smartphone.
  • Type the word "phone" - Duo will call the phone number you have registered for verification.
VPN Duo authentication

7. Click OK

8. Depending on which authentication method you chose, there may be some next steps:

  • If you entered a six-digit Duo Passcode correctly, you should be connected to the VPN.
  • If you entered "push", you will receive a push notification on the Duo mobile app on your smartphone. Click Approve to complete the login process.
  • If you entered "phone", you will receive a phone call at the number you have registered with Duo. When prompted, press any key to verify your login.

9. Once your login has been verified, you will be able to use the VPN. Any AnyConnect icon will appear in your status bar on a PC or the menu bar on a Mac indicating that you now have a secure link to the Tufts network.

PC and Mac status bars

10. Remember to disconnect at the end of every session to ensure that you do not have a secure link open for another user to access. 

One of the benefits of connecting to the VPN portal a secure remote access connection to the Tufts network with full access to all Tufts network resources, such as P:, Q:, and R: drives.  Click this link to locate instructions on how to map to and access network drives on both a PC and a Mac.

A Note on Working Directly off of a Network Drive

It is possible, while using the AnyConnect application, to work on documents directly through a network drive, but it is not advised. Connection issues may corrupt open network documents. Additionally, if the document is on a shared drive, working directly on the network copy keeps others from being able to view or copy the file. To avoid any issues, best practice is to work off of a local copy (a file copied from a network drive to your local computer). While using the AnyConnect application, locate your document and save it to your local computer. Once you have completed your work, you can copy it back to the network drive.

1. Click on the AnyConnect icon on your status bar (PC) or menu bar (Mac).

2. Select Disconnect.

PC and Mac Disconnect