Surveys

Overview

Whereas Polls are used to collect information during a Zoom meeting, Surveys are used to collect information after a meeting. Surveys can be prepared directly within Zoom or you can provide a link to a 3rd party survey tool (e.g. Qualtrics).

Surveys automatically pop up in a participant’s browser (e.g. Chrome, Firefox, etc.) when the meeting is ended. 

Sample Zoom Survey

 

​​​​The Meeting Survey feature is turned ON by default on Tufts Zoom accounts.

survey setting

 

  1. Log in to the Tufts Zoom website with your Tufts credentials.
  2. Select Meetings from the left-hand navigation menu.
  3. Find the meeting that you want to manage. Click on the name of the meeting to load the meeting info page.
  4. Select the Survey tab toward the top of the page.
  5. From here, you can:
    • Create a new survey
    • Select an existing survey from your library
    • Provide a link to a survey from a 3rd party tool (e.g. Qualtrics)Add survey options
  6. To create a new survey, click Add Survey.
  7. Select Create Survey.Create Survey option
  8. A page will load where you can:
    • Give your survey a title
    • Add/edit questions and responses
    • Mark questions as required
    • Customize survey appearance
    • Adjust formatting (for certain question types)
    • Mark survey as anonymous
    • Preview the surveySurvey editor
  1. Log in to the Tufts Zoom website with your Tufts credentials.
  2. Select Meetings from the left-hand navigation menu.
  3. Find the meeting that you want to manage. Click on the name of the meeting to load the meeting info page.
  4. Select the Survey tab toward the top of the page.
  5. Click Edit. (Note: Clicking “Change” will allow you to select a different survey from your library.)Edit existing survey
  6. Edit the survey as needed and save your changes.

After the meeting has ended, the survey will automatically appear in participants’ browser windows (e.g. Chrome, Firefox, etc.).

Sample Zoom Survey

After the meeting, survey results can be viewed in several ways – from the Surveys page or via a report.

Viewing Results from the Surveys Page

  1. Log in to the Tufts Zoom website with your Tufts credentials.
  2. Select Surveys from the left-hand navigation menu.
  3. Click into the Surveys tab along the top of the page.
  4. Find the survey and click on the View Results button.Survey view results option
  5. A results page will load. From here you can:
    • See an overview of all of the survey results
    • See results based on launch (meeting)
    • See results by respondent
    • Download survey reportsSurvey results

Generating a Survey Report

  1. Log in to the Tufts Zoom website.
  2. Select Reports in the left-hand menu.
  3. Click Meeting.
  4. Under Meeting Report, select Survey Report and set your desired date range.searching for a survey report
  5. Click Search.
  6. Check the box next to your meeting and click Generate.Generating a report
  7. Once the report is ready in the Report Queue, click Download. A .csv file will be generated which you can download and view in a program like Excel.Downloading Survey report