IT Notices

Jan 17, 07:42 EST
Investigating - TTS is aware that access eServe via the web is currently unavailable. We are working to resolve the issue and will provide a status update at 8am.


Dec 13, 14:37 EST
Scheduled - The PeopleSoft Financials application will be upgraded over the weekend of Dec 15th. During the upgrade process the PeopleSoft Financials application will be unavailable after 2pm on Friday 12/15/2017.

The application is expected to back online and available for normal activity before the start of the business day Monday 12/18/2017.

If you have any questions or concerns please contact Deepak Bhagia at 201-921-3089


Dec 15, 12:48 EST
Resolved - TTS service tests show issue is resolved. We will continue to monitor closely and follow-up with our vendor. Thank-you for your patience during this brief service disruption. Should you experience any further issues, please report to the Service Desk.

Dec 15, 12:39 EST
Investigating - TTS is aware of reports of inbound phone calls not reaching Tufts. We are in contact with our vendor as there may be a broader problem. More information in 30-minutes.


Dec 12, 07:16 EST
Investigating - We are currently experiencing an issue with Data Center Services. TTS staff members are aware of the issue and is actively working to resolve it. Next update in 30 minutes.


Dec 8, 16:05 EST
Scheduled - Tufts University is performing upgrades to the Cisco phone and chat (instant messaging) systems between 6am-10am Saturday 12/09. During this time, the physical phone services will remain available. Cisco Jabber will be unavailable for up to 45 mins during the process.


Nov 30, 09:31 EST
Update - TTS remains on-site at One Kneeland Street and actively working to resolve the issue. Next update at 10am.

Nov 30, 09:10 EST
Investigating - TTS is aware of a network issue impacting the first and second floors of One Kneeland Street, Dental School building. Colleagues are on-site working to resolve. Next update at 9:30am.


Nov 28, 18:19 EST
Resolved - The isolated network issue impacting the TAB building (not data center) has been resolved. Should you note any issues, please report to the Service Desk. Thank-you for your patience while we worked to isolate and resolve.

Nov 28, 17:45 EST
Investigating - TTS is investigating a network issue impacting the TAB building (not the Data Center). General reports are wi-fi, wired, voip within TAB are impacted. More information in 30-minutes.


Nov 13, 15:40 EST
Investigating - Tufts is currently experiencing an issue with SIS. TTS is aware of the issue and is investigating. Next update at 4pm.

If you are experiencing issues please contact the TTS Service Desk
Call: 617-627-3376
Email: it@tufts.edu


Nov 6, 10:12 EST
Investigating - The Axium Dental System is experiencing intermittent login problems. TTS is actively working on the issue. We will post updates as they become available.

If you are experiencing issues please contact the TTS Service Desk
Call: 617-627-3376
Email: it@tufts.edu


Nov 4, 13:33 EDT
Resolved - The issue with intermittent email has been resolved. Please contact the Service Desk with any questions or conerns.

Nov 4, 12:36 EDT
Investigating - TTS is aware on an intermittent email issue which is impacting one (1) mailbox server which stores email for approximately 400 users. We are working to resolve it promptly.

Any time sensitive questions/comments may be directed to the Service Desk: or (617) 627 - 3376


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