IT Notices

Oct 12, 17:51 EDT
Resolved - The issue with access to the tufts.qualtrics.com has been resolved and is now accessible.

Oct 12, 17:31 EDT
Update - Good evening,

Wireless access to the https://tufts.qualtrics.com/ControlPanel/ web page can be done via the Tufts-Guest SSID only at this time. Please be advised that this is not a secure connection. Wired access is still not available.

Regards,
TTS Operations

Oct 12, 17:29 EDT
Update - We are currently investigating this issue.

Oct 12, 17:08 EDT
Investigating - Good evening,
Some Tufts end-users may be experiencing problems trying to log onto the Qualtrics web site: https://tufts.qualtrics.com/ControlPanel/ The issue is being investigated by Tufts TTS staff and updates will be provided as information becomes available.
Thank you,
Tufts TTS


Sep 22, 11:37 EDT
Scheduled - eServe (Employee Self Service and PeopleSoft HRMS) will be unavailable from 5:00pm Friday, September 29th to 8:00AM Monday, October 2nd due to scheduled system maintenance.


Sep 22, 11:37 EDT
Scheduled - eServe (Employee Self Service and PeopleSoft HRMS) will be unavailable from 5:00pm Friday, September 29th to 8:00AM Monday, October 2nd due to scheduled system maintenance.


Sep 28, 10:20 EDT
Investigating - SMFA - 230 Fenway, is currently experiencing a commercial power loss.


Sep 15, 07:55 EDT
Investigating - The HPC Cluster is offline. Tufts Technology Services is aware that the HPC Cluster is unavailable and we are working with the vendor to restore service. Next update will be around 9am. Any time sensitive questions / concerns, please contact the Service Desk via email: or phone: (617) 627 - 3376

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Sep 8, 17:04 EDT
Investigating - TTS is aware of an issue with the HPC cluster. TTS is investigating this issue and updates will be provided when updated information is available.


Sep 5, 14:22 EDT
Investigating - TTS is aware that "new" guest registrations are timing out. We are working to resolve and expect resolution within an hour. Friendly reminder: Tufts colleagues should be using Tufts_Secure and there is ample capacity to serve our Community.


Aug 31, 09:21 EDT
Investigating - There are currently audio issues with external incoming telephone calls to numbers that go through Menu Trees. When external callers press options off of menu trees they are unable to speak to the telephone that they are connected to.

Internal calls to menu trees are functioning normally. Calls from external numbers to telephones that do not go through menu trees are also functioning normally. Outbound calling is not affected.

Telecommunications is actively working to resolve this issue. If your department is affected, please email teldata@tufts.edu and Telecommunications can work with you to determine if the menu can be bypassed while the issue is being resolved.


Aug 28, 07:45 EDT
Investigating - TTS is aware of an intermittent issue with Cisco Jabber chat. While the application/service is available for chat and phone, some users are reporting problems with seeing messages and showing an accurate 'presence' setting. TTS will continue its analysis and post another update within the hour.


Aug 18, 15:27 EDT
Resolved - The SIS issue has been resolved.

Aug 18, 15:20 EDT
Investigating - Tufts is currently experiencing intermittent issues with SIS. TTS is aware of the issue and is investigating. This page will be updated once we have more information.


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