IT Notices

Nov 28, 18:19 EST
Resolved - The isolated network issue impacting the TAB building (not data center) has been resolved. Should you note any issues, please report to the Service Desk. Thank-you for your patience while we worked to isolate and resolve.

Nov 28, 17:45 EST
Investigating - TTS is investigating a network issue impacting the TAB building (not the Data Center). General reports are wi-fi, wired, voip within TAB are impacted. More information in 30-minutes.


Nov 13, 15:40 EST
Investigating - Tufts is currently experiencing an issue with SIS. TTS is aware of the issue and is investigating. Next update at 4pm.

If you are experiencing issues please contact the TTS Service Desk
Call: 617-627-3376
Email: it@tufts.edu


Nov 6, 10:12 EST
Investigating - The Axium Dental System is experiencing intermittent login problems. TTS is actively working on the issue. We will post updates as they become available.

If you are experiencing issues please contact the TTS Service Desk
Call: 617-627-3376
Email: it@tufts.edu


Nov 4, 13:33 EDT
Resolved - The issue with intermittent email has been resolved. Please contact the Service Desk with any questions or conerns.

Nov 4, 12:36 EDT
Investigating - TTS is aware on an intermittent email issue which is impacting one (1) mailbox server which stores email for approximately 400 users. We are working to resolve it promptly.

Any time sensitive questions/comments may be directed to the Service Desk: or (617) 627 - 3376


Nov 1, 07:43 EDT
Investigating - There is currently an issue connecting to Tufts_Secure Service. The issue is being investigated by Tufts TTS staff and updates will be provided as information becomes available. This issue is not affecting Tufts_Guest and Tufts_Wireless Services.


Oct 27, 10:20 EDT
Resolved - The issue with the Webex service has been resolved. The problem was due to issues with the vendor (Cisco) infrastructure. They have confirmed that everything is working normally now.

Oct 27, 10:06 EDT
Monitoring - TTS has received reports that some users may be experiencing intermittent issues logging in to Webex via the web portal – tufts.webex.com. We are currently investigating, and will update shortly.
Thanks.


Oct 24, 09:37 EDT
Monitoring - Due to a planned electrical maintenance, phone service for the entire South Cove complex (Stearns/Arnold/South) is currently down, once power has been restored, phone service, in turn, will be restored.

Thanks,
TTS


Oct 12, 17:51 EDT
Resolved - The issue with access to the tufts.qualtrics.com has been resolved and is now accessible.

Oct 12, 17:31 EDT
Update - Good evening,

Wireless access to the https://tufts.qualtrics.com/ControlPanel/ web page can be done via the Tufts-Guest SSID only at this time. Please be advised that this is not a secure connection. Wired access is still not available.

Regards,
TTS Operations

Oct 12, 17:29 EDT
Update - We are currently investigating this issue.

Oct 12, 17:08 EDT
Investigating - Good evening,
Some Tufts end-users may be experiencing problems trying to log onto the Qualtrics web site: https://tufts.qualtrics.com/ControlPanel/ The issue is being investigated by Tufts TTS staff and updates will be provided as information becomes available.
Thank you,
Tufts TTS


Sep 22, 11:37 EDT
Scheduled - eServe (Employee Self Service and PeopleSoft HRMS) will be unavailable from 5:00pm Friday, September 29th to 8:00AM Monday, October 2nd due to scheduled system maintenance.


Sep 22, 11:37 EDT
Scheduled - eServe (Employee Self Service and PeopleSoft HRMS) will be unavailable from 5:00pm Friday, September 29th to 8:00AM Monday, October 2nd due to scheduled system maintenance.


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