Data (Network) Jack Requests

Service Information

Description: 
Data (network) jack activation, installation, and repair requests can be placed with the Phone & Data Jack Work Request Form.

Available To:

Affiliation: 
Student
Faculty
Researcher
Staff
IT Professional
School/Division: 
Arts & Sciences
Central Administration
Engineering
Fletcher
Friedman School of Nutrition, Science and Policy
Sackler School of Graduate Biomedical Sciences
Tufts Cummings School of Veterinary Medicine
Tufts School of Dental Medicine
Tufts School of Medicine
Benefits and Features: 

Data jacks, sometimes referred to as network jacks, are located in most campus offices, classrooms, and dorm rooms. When connected to a printer or computer via a network cable, jacks provide a physical connection to the Tufts network for any registered printers, computers, and devices that are network-capable.

The Phone & Data Jack Work Request Form provides an easy, convenient way to place requests for jack activations, installations, and repairs.

  • Technicians can activate jacks that have been deactivated for lack of use
  • Average repair time is one business day from the time the trouble was first reported
  • Technicians are available until 4:00 P.M. during the week
  • No technician will enter a student room before 10:00 A.M
Requirements: 

A computer/device must be registered to connect to the Tufts network via a network cable and data jack.

Get Started: 

Installation

To have a new data jack installed, use the Phone & Data Jack Work Request Form and include:

  • The number of jacks you need installed
  • The number of data connections you need activated at the new jacks
  • The room and building location
  • Your Department ID number

Questions? Email teldata@tufts.edu.

Identify room number and jack numberRepairs

To request an activation or repair of an existing jack or to report a problem, use the Phone & Data Jack Work Request Form and include:

  • Your contact information
  • Building and room number
  • The jack ID
  • Department ID number 
  • A detailed description of the request or problem.

Questions? Email teldata@tufts.edu.


Customer Service

For customer service, please call 7HELP (7-4357) from any campus phone, 617-627-4357 from off campus, or email teldata@tufts.edu.

Contact: