TTS Staff Highlight Services at NERCOMP

Dawn Irish
Monday, March 24, 2014 - 4:30pm

Cristy MaldonadoDuring the week of March 24, Cristy Maldonado, Manger IT Training and Documentation, Tufts Technology Services, and David DeChillis, Team Lead Network Engineering, will speak at the Northeast Regional Computing Program's (NERCOMP) annual conference and showcase the ways in which they are leading their departments in implementing innovative solutions to Tufts' business challenges.

Cristy's presentation, entitled "Applying Single-Sourcing Methodologies to Training and Documentation Content Generation,"  will offer single sourcing as a solution to technical writers and trainers seeking ways to streamline content generation requiring collaboration and delivery in multiple formats.  Single sourcing, a content-generation methodology, enforces the "create once, publish everywhere" philosophy by allowing practitioners to create content as logical chunks that can be grouped.   Cristy will highlight Tufts' conversion from Microsoft Office to a single source solution, discussing strategic planning and implementation as well as content conversion and updated workflows.

Dave DeChellisDave will host a poster presentation entitled "Next-Generation Cable TV Services: Issues for Higher Education."   Like many schools, Tufts is dealing with an aging cable plant, the growth of converged IP services, and a new generation of users that is no longer watching content on a television.  During his session, Dave will grapple with the following questions:   What is the right direction for universities?  Is traditional cable television service needed at universities? Are legitimate companies such as Netflix and Hulu eliminating the need for campuses to provide the service? Are technologies such as BitTorrent, which provide transport for illegal distribution of copyrighted content, satisfying the demand for users? This session will cover Tufts' approach to these problems and our recommendations for the future.

This year's conference will be held March 24 through March 26 in Providence Rhode Island.  NERCOMP's mission is to enhance the communication and dissemination of information related to the use of computers, networks and information technology in education, academic research and educational administration throughout the Northeastern United States. NERCOMP is an associate of EDUCAUSE.