Please note that hardware tokens are distributed only when all other options have been exhausted. A cost to your department may be incurred. Please contact the TTS Service Desk at 617-627-3376 or email firstname.lastname@example.org to request a hardware token.
- At the authentication window, click Enter a Passcode.
- Press the button on your token to generate a new passcode.
- Enter the six-digit code in the passcode field.
- Click Log In.
Note: Tokens can get "out of sync" if the button is pressed too many times in a row and the generated passcodes aren't used for login. Contact the Service Desk if your token stops working.