Contact Information Security

If you have questions or concerns about any of the services we provide or need assistance with securing informaiton, please contact us directly. You can also call 617-627-3376, email it@tufts.edu, or contact your IT Support Provider.

When to Use Description Hours Phone/Email
For sensitive issues: Department phone, rings on all desktops Answered when on premises, 9:00 to 5:00 (617) 627-6070
External reporting of incidents to Information Security; automatically makes a ticket in the RT abuse queue and notifys Information Security and EI groups: RFC email address; Sent to abuse ticket queue Any time of day or night abuse@tufts.edu or security@tufts.edu
For questions and reports from within Tufts: Question/Request email address
Sent to abuse ticket queue
Any time of day or night, response may lag outside business hours Information_Security@tufts.edu
For FYIs or facilitating an ongoing discussion with the group: Team distribution list; team discussion list Any time of day or night, response may lag outside business hours IS_team@tufts.edu
Notify Information Security staff in the event of a suspected payment card breach: Email list Any time pci-security@elist.tufts.edu