Contact Information Security

If you have questions or concerns about any of the services we provide or need to consult with us with securing information, please contact us directly. You can also call 617-627-3376, email it@tufts.edu, or contact your Information Steward.

When to Use

Description

Hours

Phone/Email

For questions or requests from within Tufts: Email; Sent to InfoSec ticket queue Any time of day or night, response may lag outside of business hours Information_Security@tufts.edu
External reporting of incidents to Information Security: Email; Sent to InfoSec ticket queue Any time day or night, response may lag outside of business hours abuse@tufts.edu or security@tufts.edu
For FYIs or facilitating an ongoing discussion with the group: InfoSec team email distribution list Any time of day or night, response may lag outside business hours IS_team@tufts.edu
Notify Information Security staff in the event of a suspected security incident or breach: 24/7 Phone/Email, Sent to InfoSec ticket queue Any time of day or night

Follow Reporting Information Security Incident procedures

(617) 627-3376 or it@tufts.edu; if URGENT, call and ask service desk for immediate escalation to Information Security

For sensitive issues via phone: Department phone, rings on all desktops Answered when on premises, weekdays 9:00 a.m. to 5:00 p.m. (617) 627-6070

 

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