Providing regular notes and updates about services and things related to technology at Tufts.
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|Title||Note(s)||Date Published||Link (if applicable)|
|Adobe Creative Cloud Removed from Remote Lab||
Adobe is one of the most requested software suites across Faculty, Staff, and Students at Tufts and we want to ensure the community knows how and where to obtain access to it!
On June 14, Adobe Creative Cloud software will be removed from the Tufts remote lab, as our Adobe License no longer allows us to offer the software through the online-remote lab as we did during the pandemic. However, we have increased the number of public machines where it is available to make it easily accessible to students when on campus.
How to Obtain an Adobe License
You will need to use your Tufts credentials to obtain a license.
The Tufts community can also access Adobe Creative Cloud in the Tufts computer labs. See more information at:
If you have any issues or questions about technology at Tufts, contact the 24/7 TTS Service desk by calling 617.627.3376 or emailing email@example.com.
|June 1, 2023||https://access.tufts.edu/accessing-adobe-creative-cloud-tufts|
|Unexpected DUO Requests||
If you receive a DUO push or call that you did not initiate (i.e., you were not attempting to log into a campus system), DO NOT approve it.
Tufts has been seeing a significant increase in attempts to compromise user’s accounts. When attackers succeed in finding a user’s ID and password, a DUO prompt is initiated. If you accept the DUO prompt, you will grant the attackers access to your account.
Attackers will often continue trying to log in to the victim’s account with the intention of generating so many Duo prompts that the victim will eventually just approve one.
What to do
If you believe you have fallen victim to one of these scams, you should report it to the Service Desk by calling 617.627.3376 or emailing firstname.lastname@example.org.
|Sensitive Change Period 3/8/23 - 3/16/23||In order to minimize the risk of unintended service disruptions during this critical time period, we ask you to avoid making any changes with risk profiles higher than standard or minor from Wednesday 3/8/23 through Thursday 03/16/23unless absolutely necessary. Any exceptions will be reviewed and approved by senior management.||2/27/23|
|At Your Service: IT Walk-up Help across Tufts||
Tufts Technology Services (TTS) offers walk-up IT Help on all of the Tufts campuses for all Faculty, Staff, and Students!
Do you have a computer repair need or help connecting to WiFi, Duo, the Virtual Private Network (VPN), or updating operating systems? Our walk-up help desk staff are ready to assist with these services and more.
Learn more about where to find us and other resources on AccessTufts.