Support for Students

Tufts Technology Services provides support and services for students across all three of its campuses. This includes 24/7 tech support, walk-in support centers, and a number of services to help you connect, collaborate, communicate and make it easy for you to use technology at Tufts.

First-Year Students should check out the Getting Started with Technology at Tufts Orientation page


  • For 24/7 IT support, contact the TTS Service Desk (calling is recommended for faster service) | Phone: 617-627-3376 | Email:
  • Walk-in Supportis located at:
    • Boston-HealthSci Campus | 5th floor Sackler Building (145 Harrison Ave) | Mon-Fri 9am-5pm
    • Grafton Campus | Frank Lowe Library (3 Library Circle) | Mon-Fri 9am-5pm
    • Medford Campus | Eaton Lab (5 The Green, Eaton Hall - Room 212) | Mon-Thu 9am-11pm, Fri 9am-6pm, Sat 10am-5pm, Sun Noon-11pm

Key Services available for Students: