First-Year Students should check out the Getting Started with Technology at Tufts Orientation page.
NEED HELP?
For 24/7 IT support, contact the TTS Service Desk:
Phone: 617-627-3376
Email: it@tufts.edu
In-Person support is available on all campuses at the Walk-up Support Locations
Quick Links to Key Services
- Resetting your Password
- Setting up email for mobile devices (e.g. iPhone, iPad, Android, etc.)
- Student Information System (SIS)
- TTS Virtual Lab (VDI) - Online Software
- Tufts Mobile (or go to Apple or Google Store to download the app)
- Tufts Wireless
- Two-factor Authentication (2FA)
- Virtual Private Network (VPN)
- Web Conferencing (WebEx)
Frequently Asked Questions (FAQs)
Yes. Both Eaton Hall and Mugar Hall offer PC and Apple computers for student use.
Boston has computer labs and laptop loaners in the Hirsh Health Sciences Library.
We offer Trend Micro Antivirus at a discounted price to all Tufts students.
Students can purchase print cards to access the printers in the computer labs and print from Tufts-owned machines; or from a personal machine by installing the print package. Due to limited space in resident hall rooms, roommates may wish to share a printer.
Android, iOS, and Windows Mobile operating systems have a built-in application for email. Step-by-step guides are available for new students.
The Department of Public Safety sells laptop security devices for $25 and you can have engravers mark your laptop. Visit the Public Safety department in Dowling Hall to obtain your security tag.
No. This is a violation of federal copyright law and if reported your internet connection at Tufts will be restricted. Refer to the Student Judicial Handbook for more information on this topic.