First-Year Students should check out the Getting Started with Technology on the bottom of the Tips and Resources Orientation page.
NEED HELP?
For 24/7 IT support, contact the TTS Service Desk:
Phone: 617-627-3376
Email: it@tufts.edu
In-Person support is available on all campuses at the Walk-up Support Locations
Quick Links to Key Services
- Setting up email for mobile devices (e.g. iPhone, iPad, Android, etc.)
- Student Information System (SIS)
- TTS Remote Lab - Online Software
- TTS Virtual Lab (VDI) - Online Software
- Tufts Mobile (or go to Apple or Google Store to download the app)
- Tufts Wireless
- Two-factor Authentication (2FA)
- Udemy for Business - Online, Self-paced Training
- Virtual Private Network (VPN)
- Web Conferencing/Online Classes (Zoom)
Frequently Asked Questions (FAQs)
Yes. There are several computer labs in Medford that offer PC and Apple computers for student use.
Boston has computer labs and laptop loaners in the Hirsh Health Sciences Library.
There are several free and discounted antivirus software products that Tufts students can use.
Students can purchase print cards to access the printers in the computer labs and print from Tufts-owned machines. However, students are encouraged to utilize JumboPrint for their printing needs.
Due to limited space in resident hall rooms, roommates may wish to share a printer.
Android, iOS, and Windows Mobile operating systems have a built-in application for email. Step-by-step guides are available for new students.
The Department of Public Safety sells laptop security devices for $25 and you can have engravers mark your laptop. Visit the Public Safety department in Dowling Hall to obtain your security tag.
No. This is a violation of federal copyright law and if reported your internet connection at Tufts will be restricted. Refer to the Student Judicial Handbook for more information on this topic.