Training & Support for AI at Tufts

Whether you’re new to generative artificial intelligence (AI) or building on existing experience, Tufts offers a range of training, guidance, and support to help you use AI thoughtfully, effectively, and responsibly. 

Resources include instructor‑led workshops, self‑paced courses, written guides, and tool documentation. Because generative AI evolves quickly, offerings are updated regularly. 

Not sure where to start? 

If you’re new to AI, we recommend an introductory, instructor‑led workshop that covers: 

  • What generative AI is (and isn’t) 

  • Practical use cases for productivity and problem‑solving 

  • Privacy, data protection, and responsible use at Tufts 

A note about AI tools used in training 

Some trainings use specific tools (such as Microsoft Copilot or ChatGPT) for demonstration purposes. 

  • The focus of most trainings is on transferable skills that apply across AI platforms. 

  • Resources that provide tool‑specific walkthroughs are labeled accordingly. 

Written Guides and Documentation 

Tufts Technology User Guides 
Comprehensive documentation for university‑wide AI tools (such as Microsoft Copilot and Zoom AI Companion), including: 

  • What each tool does 

  • How to get started 

  • Key features and best practices 

  • Where to find help and support 

Sample Generative AI Chat Prompts 
Curated examples based on real productivity scenarios across Tufts. 

Instructor‑Led and Self‑Paced Workshops 

Tufts Learning Center 
Available to faculty and staff, with instructor‑led and self‑paced courses on topics such as: 

  • Introduction to generative AI 

  • Improving results from AI chat tools 

  • Using specific tools like Microsoft Copilot 

Educational Technology Services Workshops 
Faculty‑focused trainings offered throughout the year for a range of teaching and learning tools. Check the calendar for AI‑related sessions. 

Teaching and Research Guidance

AI Resources for Tufts Faculty and Staff 
Practical strategies to help faculty integrate AI while maintaining the rigor and values that define teaching and learning at Tufts. 

Educational Technology User Guides (Faculty) 
Documentation for educational AI tools such as Rumi, LockDown Browsers, and others including: 

  • Tool overviews 

  • Getting started 

  • Feature walkthroughs 

  • Help and support contacts 

AI Literacy in the Biomedical Sciences 
Maintained by the Hersh Health Sciences Library, this primer supports researchers, teachers, and students with: 

  • Ethical considerations 

  • Classroom teaching resources 

  • Foundational AI concepts 

Generative AI Support for Research 
Offered by Research Technology for needs such as: 

  • Data processing 

  • Bioinformatics 

  • Large‑scale text and data analysis 

Udemy Courses (online)

Tufts provides access to a curated selection of Udemy online courses taught by instructors around the world. 

Important: Be sure to log in using Tufts Single Sign-on (SSO) with your Tufts credentials. 

  • Generative AI Learning Path 
    A guided collection of courses covering: 

    • Generative AI fundamentals 

    • Leadership applications 

    • Productivity and workflow improvement 

  • Additional AI Courses 
    Over 2,000 AI‑related courses are available. Because the field changes rapidly, courses created within the last two years are most likely to reflect current tools and practices. 

Support with AI at Tufts

We encourage you to review the tool‑specific guides and documentation above, as they often answer common questions and list the appropriate support contacts. 

  • Support for TTS‑approved AI tools: 
    Email it@tufts.edu