Training for Working and Teaching Remotely

Self-Help Guides

Please use these self-help guides as tools to:

Tufts Technology Services (TTS) is offering a series of drop-in sessions to help faculty optimize teaching online and the community to work remotely.

This page will be updated as more sessions become available.

Training for Faculty to Teach Online

The following drop-in sessions have been scheduled for faculty to learn how to optimize teaching online. Missed or can't make a drop-in session? No problem, you can watch the recorded versions online.

Live Technical Support & Coaching Sessions for Faculty and TA’s Running Their First Zoom or WebEx Session | Effective March 19, TTS is offering “Live” online help for teaching with Zoom or WebEx. Learn more and request support.

Support for Teaching Remotely
If you need support with any of our remote teaching technologies or would like to schedule a 1:1 session with an education technologist, please email

Training for Working Remotely

Sessions Offered by TTS for Staff or Faculty:

Virtual Collaboration Tool 1:1 Consults

Schedule a 1:1 with a TTS Instructor! Want to test out a WebEx before your meeting? Try out Zoom before your class? Schedule some time with us for one-on-one help.

  • Email


Virtual Collaboration Tool Drop-in Help

The following drop-in sessions to help you with Jabber, Box, Virtual Private Network (VPN), WebEx, and Office 365 (O365).

Date Time Topic/Location
Thu 4/9 11-12 Online via WebEx
Thu 4/16 11-12 Online via WebEx


  • Via the Tufts Learn Center with your Tufts credentials
  • Directly to the WebEx (Meeting # 732 654 527 | Password: Tufts123)


WebEx Virtual Drop-In Help

WebEx is free and available to everyone in the Tufts community. This session will run like "office hours". We will cover the basics of how to test your microphone and speakers, and how to share your screen, followed by a Q&A period. Pop in anytime. 

Date Time Topic/Location
Every Mon in Mar & April 12-1

Online via WebEx 

Meeting # 478 612 874  

Password: Tufts

Every Wed in Mar & April 1:30-2:30

Online via WebEx

Meeting # 474 993 778

Password: Tufts


  • Register in the Tufts Learn Center with your Tufts credentials 
  • Link not working? Go to first to automatically create your account


Classes offered by HR and TTS are still available, all online. Check out the schedule of events.

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