Careers in IT
“I have dreamt about a career in higher education and the sciences since I was in high school. I loved the thought of being involved with the energy and passion for continued learning and research. I discovered the opportunity at Tufts while I was at Iron Mountain, and I learned that I could bring my years of security and operational process experience to a top-notch university.”
- Lorna Koppel, TTS Director, Information Security
Associate Director, Audio Visual (A/V) and Media Services (NEW)
Join a vibrant team of IT leaders and be an integral part of shaping the future of IT@Tufts. The Associate Director, AV and Media Services leads a service-oriented team dedicated to the timely and effective delivery of media services that meet the academic and business needs of the Tufts community. S/he serves as a University-wide resource in the design of technology-rich learning spaces, collaboration spaces, computer lab AV, meeting rooms, and other types of spaces in support of the University’s expansive mission. The position develops and delivers a highly responsive university-wide shared service model that ensures the highest possible customer satisfaction. S/he builds, manages, and develops a distributed team of technical specialists and generalists, assures services are available to the University at all necessary times, and instills in the team a commitment to professionalism and customer service. The position will also develop methods for assessing effectiveness of the team in achieving service delivery goals, inclusive of customer satisfaction. S/he will work closely and collaboratively with other University units dedicated to space planning and design to guide the application of technologies that create rich, immersive, and interactive spaces.
If you, or a qualified candidate whom you know, are interested in learning more about a position, please contact the hiring manager for additional details.
Tufts University is a leader in American higher education. Tufts is known for its academic blend of research and liberal arts, with three main campuses, including a medical school, dental school, and veterinary school. These practices create a unique combination that attracts faculty, staff and students who thrive in an environment of curiosity, creativity and engagement. Tufts recognizes the importance of technology in order to achieve institutional success. Tufts Technology Services, an internal organization, is focused on improving access to information about Tufts’ educational, research and impact activities.
Why Tufts Technology Services (TTS)?
Are you ready to make the best move of your life? Come join our collaborative, flexible work environment where leadership is valued at all levels of the organization and there are many opportunities to work with leading technologies and learn new things.
Viewing technology in the context of work, scholarship and campus life, TTS is a university-wide service organization committed to delivering technology services that support Tufts’ mission of teaching, learning, research, and service. Understanding that IT enables innovation, TTS prioritizes holistic, human-centered design strategies to create timely and intuitive services, applications and tools that differentiate the Tufts experience.
Across our diverse and creative teams, we engage and focus our collective talent to strengthen Tufts’ strategic IT capabilities. To keep pace with our community’s emerging needs, we continue to evolve our competencies across four main families of practice, including Planning and Design, Service Delivery and Operations, Data Strategy, and Academic Technology.
Thinking and acting strategically with technology occurs through strong partnerships and an engaged community. Additionally, for technologies to take on integral meaning to our work, we also need reliable and consistent support in using them. With staff across all of Tufts’ campuses, as well as a 24x7 IT Service Desk, we collaborate with schools and divisions to meet the demands of a global, mobile community and to enable the broadest possible access.
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Check out all of our IT jobs on the Careers at Tufts website. Select Search by organization, Central Administration, and choose Tufts Technology Services.