TTS Directorates

Tufts Technology Services (TTS) is a university-wide service organization dedicated to the strategic planning, implementation, and support of technology products and services that anticipate and meet the academic, research, and business needs of the community. Our mission is to offer technical leadership and services to customers with a focus on providing innovative solutions, delivering exceptional customer service, and creating a reliable infrastructure that demonstrates value to the students, faculty, staff, and alumni of Tufts University.

Client Support Services (CSS) provides strategic leadership for implementing and managing effective support for all enterprise IT, classroom and public and instructional computer labs on the Medford campus.
Educational Technology Services (ETS) partners with Tufts academic and professional communities to integrate the best existing and emerging information technologies into teaching, learning, and research.
The Enterprise Applications (EA) team brings diverse expertise to the management and support of a host of indispensable Tufts IT services and resources, including applications for divisions such as HR, Finance, Advancement, and Student Information.
Enterprise Infrastructure (EI) provides the secure and hosted foundation, such as TTS's 24/7 centralized data centers, on which all technical services across the University rely.
The Finance & Administration (F&A) team designs, plans, and manages the business aspects of TTS by providing financial, human resources, project management, and administrative support services to all TTS staff.
The Information Security (IS) team provides University-wide IT security services that invite and empower the Tufts community to be proactive by thinking, working, and acting securely.
Research Technology (RT) works closely with Tufts academic and research communities to enable their vast potential in research through the innovative design and meaningful integration of technology to meet broad and local goals.