Request

Video Conferencing Setup and Support Request

Scheduling Technical Setup and Support

When you reserve a room for your video conference, you also must request video conferencing setup and support. To do so, fill in the form below and select Submit to place your request. Questions should be directed to the TTS Support Center via TechConnect or by calling (617) 627-3376.

  • Please submit your online registration or contact the Technology Services Client Support Center at least 5 business days before your meeting.
  • If you are planning to use video conferencing for coursework or a distance course, please contact the Technology Services Client Support Center as soon as you have a schedule for the video conference sessions.
  • Video conferencing requires technical coordination with the far-end site and proper configuration of the equipment and presentation peripherals. When you reserve a room for your video conference, additional time will be needed prior to and after your event in order to setup equipment and test the connections.
  • A support specialist can assist you to make sure the room is reserved for the necessary timeframe.

Please click Next to create your Video Conferencing Room Setup and Support request.