Walk-in Tech Support

The Tufts Technology Support Center is available for walk-in tech support to students, faculty, and staff on the Medford campus.

In addition, faculty and staff are encouraged to call 617-627-3376 to resolve suppport issues or make an appointment with a Desktop Support technician.

Location: Medford campus in Eaton Hall (Google Maps)
Walk-in Hours:
Monday - Friday: 9 AM to 5 PM
Call: 617-627-3376
Email: it@tufts.edu

Available services include:

  • Network connectivity troubleshooting, including room calls
  • Over-the-phone troubleshooting for basic computer questions or problems
  • Walk-in service available for laptops
  • Virus checks and removals
  • Data backup
  • Setup for the wireless network at Tufts